Support
Answers to common questions are below.
How are projected dates calculated?
Each person works through their tasks in the team's priority order, one at a time, on the days their schedule says they work. Time off, half days and rotating weeks are taken into account. A task with several people starts when all of them are free.
Why is a task shown as late?
Its projected finish date is after its due date. Move it up the priority list, reduce its estimate, or add people to change that.
How do I undo a mistake?
Right after completing or deleting a task, tap Undo in the bar at the bottom. Deleted tasks are also kept in Recently deleted, where you can restore them.
Do my team members need accounts?
No. Only the person planning the work uses the app.
How do I delete my account?
On the web, open Team and use Delete account. This permanently removes your account and all its data. See the privacy policy.
My sign-in code didn't arrive.
Check your spam or junk folder for an email from no-reply@teampriorities.app. Codes expire after an hour; request a new one if needed.
For security or data questions, see the Security & IT overview.